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COVID-19

The Crowne Plaza Englewood Stay Well Information

While the health and safety of our guests has always been a top priority, when you return to The Crowne Plaza Englewood you will find that we've made a number of enhancements to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining. 

Is The Crowne Plaza Englewood Hotel open?  

  • Yes, we are open and look forward to hosting you soon. 

Did anything change with Checking in & out? 

  • Queuing through floor decals and stanchions. 
  • Signage throughout the lobby reminding all guests about physical distancing requirements.
  • Front desks will have temporary physical barriers such as Plexiglas installed for added protection.
  • Hand Sanitizer Dispenser will be available in the lobby.
  • During check-in, guests are provided COVID-19 information with hotel policies regarding distancing and personal protective equipment.
  • Contactless check-out now available via Key Drop Box.

We remain committed to offering you flexible booking and cancellation options. Given these unique circumstances we are making adjustments to booking policies:

  • Government Restriction Regions: In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full cancellation with refunds.
  • New Reservations: Any new reservation – even those described as non-cancellable or advanced purchase – that are booked between today and September 30th 2020, can be changed or cancelled at no charge up to 24 hours prior to the arrival date with proof of reasoning for cancellation.

Have your public spaces, such as your lobby, changed? 

We have increased our staffing of public area attendants to support increased frequency of cleaning surfaces, with EPA approved cleaning agents. We have modified the placement of furniture to support our Social Distancing protocol and we ask all guests to leave a minimum of 6 feet of distance between one another for their protection and the protection of others. Hand Sanitizer stations are available throughout the property. 

What is The Crowne Plaza Englewood doing to assist guests with staying clean and safe?

We have taken the following steps to maintain the highest level of cleanliness and hygiene:

  • Our hotel teams are receiving ongoing briefings and enhanced operating procedures.
  • We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
  • We have increased the deployment of antibacterial hand sanitizers in all public areas. 
  • Integration of text messaging engagement platforms are available for contactless requests and inquiries.

What has The Crowne Plaza Englewood changed in regards to guest room housekeeping?  

  • In-room housekeeping service will be provided {by scheduled request}, during your stay. 
  • Guest room Amenities such as Shampoo, Conditioner will be provided at Check in 
  • Additional linens, towels and toiletries are available by contact free delivery by contacting the Front Desk.
  • Rigorous cleaning and sanitizing protocols will be used to clean guest rooms. 
  • Decluttering of guestroom and removal of reusable items from guest rooms including, but not limited to coffee service, minibar offerings, iron, ironing board, collateral, pen, paper, and directories.

Is The Crowne Plaza Englewood fitness center open? 

The fitness center is currently closed at this time

What are my dining options at The Crowne Plaza Englewood? 

  • Grab ‘N Go items are available in Market Place, located in the lobby. Daily: 6am-11am.  
  • Coffee will be available in Market Place, Daily 24 hours. 
  • Breakfast is available via a Partnered Food Truck located in the hotels parking lot, Daily from 7am-11am. 
  • The Blue City Grille)= is currently Closed, drinks are offered at the Market Place. 
  • In-Room coffee makers are available in the rooms. 

Are there Grab & Go Food and Drinks available at The Crowne Plaza Englewood? 

  • Snacks & beverages for purchase are available in the Market Place.
  • Beer and Wine is available for purchase in the Market Place.
  • Coffee & Tea is available 24 hours in the Market Place.

Is The Crowne Plaza Englewood still offering dry cleaning and laundry services?  

No, we do not have dry cleaning and laundry services available at this time.
Yes, we do have onsite laundry machines available 7 days a week for our guests.

Do your guest rooms have mini refrigerators?  

Yes, all guest rooms have mini refrigerators that are sanitized before each guests stay. 

Has anything change with Meetings & Events? 

Our meetings and events teams will collaborate with planners to reimagine their meetings with new meeting set ups, food service protocols and meeting specific options.  

Is The Crowne Plaza Englewood offering any room discounts for Essential Workers? 

Yes, we are. Please contact us directly to learn more about the special rate available. 

Other things I might want to know prior to arrival or during my stay?

  • The pool is currently closed. 
  • The Business Center is open and is limited to 2 people and social distancing is required.
  • The Fitness Center is closed.

Enjoy your time at the The Crowne Plaza Englewood and please let us know if there is anything we can do to make your experience even better. Be well. 

We look forward to seeing you soon!